QueenB

Community Manager

Comments

  • That’s exactly what I’m here for, so no worries at all 🙂 I get the frustration, and you’re always welcome to share it here.
    in ❄️🏆 Winter Cup 2025 is here 🥳 Comment by QueenB 3:05PM
  • Hi @geet9, thanks for posting. To help us understand what’s happening, could you share a bit more detail? • What device are you playing on? • Does the game crash during a level or at another moment? • Does it seem to happen while using special candies or boosters, or just in general? • When did this start happening for…
    in Why my game is crashing all the time. It’s not a stress buster it’s a stress creator 😁 Comment by QueenB 2:59PM
  • I know this is something you’ve raised before, and I haven’t forgotten about it. Right now there isn’t anything new I can share regarding event availability, but your feedback is noted and on our radar 🧐
    in ❄️🏆 Winter Cup 2025 is here 🥳 Comment by QueenB 2:41PM
  • I love how much personality you’ve given her 😄 The details are chef’s kiss 😘 The Gummy Gala dress, the accessories, and that purse is such a fun touch. You can really tell how much thought you put into translating Denize into human form. Always a joy seeing your imagination at work @snakegore999 💛
    in 🐉👩🏻 Want to know what would Denize look like if she turned into a human? Comment by QueenB 11:17AM
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3450925#Comment_3450925 https://community.king.com/en/candy-crush-saga/discussion/comment/3450916#Comment_3450916 Hi jennnilaw, Thanks for sharing these extra examples and I can see why this is frustrating, especially when it happens while using boosters or…
    in The game freezes when using special items/boosters while playing - Edited (Reported to the Studio)! Comment by QueenB 10:33AM
  • https://community.king.com/en/candy-crush-saga/discussion/579498/update Hi there 👋 For game updates, you’ll always need to check your device’s app store, as that’s where updates are released. When it comes to the community, could you clarify what kind of update you mean? Are you asking about game news, events, or something…
    in Update Comment by QueenB 8:25AM
  • @kiara_wael @MountainMom
    in ❄️🏆 Winter Cup 2025 is here 🥳 Comment by QueenB 8:19AM
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3451164#Comment_3451164 Thanks for coming back with all those details, RoxAnnaF. That really helps 🙏 I’ve passed all of this along, including the device change and how often the Kohl’s ads are showing up, so the Ads Team has the full picture. If you’re able…
    in Kohls ads not working. Comment by QueenB December 19
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3451299#Comment_3451299 Thanks for flagging this 🧐 I'm trying to reproduce it on my end (I'm on iOS) but not seeing the same thing at the moment. Just to help us narrow it down, could you let me know: Does this happen every time you visit the Ideas section,…
    in Issues With Vanilla Comment by QueenB December 19
  • Hi Gisela, thank you for explaining the situation so clearly. From what you describe, it sounds like the game is loading two different game saves depending on how you log in. When you play via Facebook on the website, the game is connecting to your older account. When you open the app, it seems to be connecting to a…
    in Candy crush Saga Comment by QueenB December 18
Avatar