Comments
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Hi @0634Zaheer 👋 Welcome to the Community! Thanks for reaching out! Just so we can help you better, could you please give us a bit more detail? Are the ads not showing up at all? Or do they appear but freeze the game or crash it when you try to watch? Does this happen every time you try to watch an ad, or just in specific…
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Thanks so much for sharing your thoughts, everyone 🙏 You’re absolutely right @cookiemae… I should know when things like this are happening in the game. I wasn’t aware of this survey at first, which is why I asked around to understand more. I’m now following up internally so that we can support everyone better and make sure…
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@kiara_wael @PummyRaj @MountainMom 🍦🍡
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Hi everyone 👋 Thank you so much for the updates and for letting us know this issue is still affecting you. I’ve reported everything back to the team and passed along your comments and game IDs. The studio is continuing to investigate what’s going on here. We know it’s frustrating when things don’t work as expected, and…
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To help us investigate this properly, could you please share your Game ID? That way, I can report it back to the team and they can take a closer look at what might be going on. If you're not sure how to find your Game ID, you can follow this quick guide here: 🔗 How to find your Game ID Thanks again for your patience while…
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I thought about it too but I'm holding off a bit just to see if anyone else has experienced the same issue and it would make it easier to spot this thread in Discussion… I'll keep an eye on this and see when we can move it ☺️
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Thanks for letting me know! Okay, let me know when you have passed level 19 701 and if the issue persists so I can share this screenshot and the new one after passing 19 701 and I will report back to the studio 🫡
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Which device are you playing on and if on mobile, which game app version do you have installed there?
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Thanks for flagging this and apologies for the confusion! I meant to move your questions to the Discussion area, not Off-Topic. That was a mix-up on my part 😅 The reason for moving them from the Support section is simply to help keep that space focused on in-game technical issues or bugs. Your questions are absolutely…
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Hmm.. interesting 🤔 Can you try a different browser and see if the same thing happens?
