QueenB

Community Manager

Hi @Cem1972 👋 Thanks for your message and great to see you taking part in All Stars 🎉 Just to clarify, All Stars 2025 is only available in specific countries, and Turkey isn't one of the eligible markets this year. If you're currently in the USA and playing from there, you can continue participating in the tournament. But…

@PummyRaj @encantes @Lady_Choo 🐝🌹

https://community.king.com/en/candy-crush-saga/discussion/492905/level-17587 Hi @Willeke010, and welcome to the Community 💜 Thanks for reaching out, we totally get how frustrating it can be to get stuck on a tough level like 17587. You've shown such dedication playing for so long, and we’re really glad you spoke up before…

https://community.king.com/en/candy-crush-saga/discussion/492891/why-did-my-over-200-win-streak-return-to-0-after-not-playing-for-30-mins Hi Ladiecake, and welcome to the Community 💜 I’m really sorry to hear about your win streak resetting, especially after reaching over 200 (and even 378!). That’s incredibly frustrating,…

https://community.king.com/en/candy-crush-saga/discussion/comment/3300741#Comment_3300741 Hi @joan543, Thanks for your message, and I completely understand how frustrating it must be to see an unwanted advertisement keep appearing after you’ve reported it. Please know that our Player Support and Ads Teams take these…

https://community.king.com/en/candy-crush-saga/discussion/492699/compra-de-credito Hi Bernardina08 👋 Thanks for your message, and I’m really sorry your credit purchase didn’t go through. That’s definitely frustrating! If you didn’t receive your items, the quickest way to resolve this is to request a refund directly through…

https://community.king.com/en/candy-crush-saga/discussion/comment/3300673#Comment_3300673 Hi Christine, Thanks for raising this! Just to clarify, we haven’t extended the language translation support into the Hub, which is where the post was originally published. That’s why PrettyBubbles stepped in to close it, as per our…

@christinewupp Thanks so much for pointing my mistake with my previous poll, you're totally right. I got a little too excited about the next round and ended up sharing the Knockouts update a bit early while Second Chance was still in full swing 🙈 Definitely didn’t mean to cause any confusion or make it seem like the round…

https://community.king.com/en/candy-crush-saga/discussion/492813/hacking Hi belloloddo, and welcome to the Community 😊 I'm really sorry to hear that someone may have accessed your account, that's definitely concerning! Let’s try to understand a bit more so we can help you the right way: Are you seeing any changes to your…

https://community.king.com/en/candy-crush-saga/discussion/492750/how-long Hi SH24 😃 Wow, huge congrats on completing your Pin Album 🎉 That’s an awesome achievement! Right now, once all the sets are completed, you’ll see a message saying "New ones are coming soon." While we don’t have an exact date to share, I can confirm…