QueenB

Community Manager

Hi Tonypal 👋 Thanks for reaching out! The Episode Race is one of those features that’s not always available to all players at all times. Sometimes it’s being tested or temporarily disabled for certain accounts. If you're able to keep playing the game and progressing through levels, that’s a good sign! It just means you’re…

Thank you for the update and I’m really glad to hear you managed to get past the level, even though it cost you that Super Color Bomb, definitely not ideal 🙈 I’ve passed everything to the team and they’re currently reviewing it, so fingers crossed we can prevent this from happening again. Your detailed feedback has been…

I’m really glad to hear you managed to beat the level, even if it took a few extra cards! I totally get how frustrating it can be when a level feels that tight, but great job pushing through 💪 Thanks again for flagging it and as always, if something doesn’t feel right, we’re here to listen. You’ve got a strong streak…

Hi MannyFae 😃 Thanks again for sharing all the details about the issue with the Sprinks’ Nest level. I’ve now reported it to the team and I’m waiting to hear back from them to confirm if there’s a bug or anything specific affecting your version of the level. In the meantime, could you let me know: How many times you’ve…

Hi Techc_3712 🤗 Thanks again for sharing your feedback about Level 1347. We've taken a closer look and everything seems to be working as expected, the level is tough, but it's definitely winnable! Sometimes a fresh attempt (and a bit of luck!) can make all the difference. If you're still up for it, give it another try, you…

Hi there 👋 Thanks for reaching out and sharing this. I’m really sorry to hear your mom is having such a challenging time, we know how frustrating that can be 😔 Just to better understand and try to help out, can you confirm if she's currently stuck in one of the Petal Peril levels? And if so, could you let us know which…

Thanks a lot for the details and screenshots, this is super helpful! This issue with the win streak boosters showing blank should have been fixed recently 🤔 Just to double-check with the team, could you let me know which game version you have installed? Once I have that, I can pass it on and we’ll see what’s going on and…

Hi Christine and thanks again for your detailed feedback, it's always appreciated 🙏 You make a really good point about how the fish behave in levels like 8246.I've passed this onto the team as it’s definitely something worth reviewing. Really appreciate you continuing to call these out, thanks again 🤗

Hi Khafria 👋 Thanks for your message! The finalists for All Stars 2025 are currently going through the final stages of vetting before official confirmation is sent. Once this process is completed, all selected finalists will be notified directly. We understand the excitement and really appreciate your patience. If you're…

Thanks so much for your honesty and for taking the time to share your thoughts, everyone! This survey isn’t about game features directly (like levels or events). Instead, the goal is to better understand who our players are, how you like to spend your time, and what motivates you to relax or play. These kinds of insights…