QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/486554/leavel-help Hi @Majja143, We’d love to help, but could you share a bit more details about the issue and the level you're stuck on? Are you experiencing a problem with a level, or are you asking about how rewards work? If you can clarify what’s happening and…

https://community.king.com/en/candy-crush-saga/discussion/486553/have-been-stuck-for-15-days-and-frustrated Hi @phiocajun, I’m sorry to hear you’ve been stuck on level 525 for so long… I can understand how frustrating that must be 😞 Would you be able to share a screenshot of the level? Some of us are at higher levels, so…

https://community.king.com/en/candy-crush-saga/discussion/486551/se-me-ha-bloqueado-el-juego Hi @elorriaga, Welcome to the community 😊 Sorry to hear that your game has crashed. Let’s see if we can get it working again! Could you share a few more details so we can help you better? What device are you playing on? (Android,…

https://community.king.com/en/candy-crush-saga/discussion/486543/losting-the-prise Hi @sarabasseri, I'm sorry to hear that you didn’t receive your prize in Candy Royale. I know how frustrating that must be. 😞 Let me clarify how the rewards work: The gold bars shown in Candy Royale are the total prize pool, which is shared…

https://community.king.com/en/candy-crush-saga/discussion/486539/stuck Hi wascully, Sorry to hear you're stuck on Level 405! Sometimes levels can be tricky, especially if the goal isn’t clear. Could you share a bit more detail about what’s happening? What is the level goal? Are there any specific obstacles or glitches…

https://community.king.com/en/candy-crush-saga/discussion/486537/why-am-i-put-into-the-weekly-contest-when-the-games-i-play-arent-included Hi @rauberb, I totally get why this feels frustrating! The Star Tournament is a special event and, unfortunately, the levels played there don’t count towards the Weekly Contest. Only…

https://community.king.com/en/candy-crush-saga/discussion/486536/gara-settimana Hi @Melo1955, Welcome to the community 😊🎉 Are you finding it tough to compete, or do you feel the points system should be adjusted? I’d love to hear more about your experience. Looking forward to your thoughts 😊

https://community.king.com/en/candy-crush-saga/discussion/comment/3265217#Comment_3265217 Hi Peter_Tornaros, First of all, I sincerely apologize for missing your previous reports and for not providing feedback sooner. I truly appreciate you taking the time to share your experiences, and I completely understand how…

https://community.king.com/en/candy-crush-solitaire/discussion/comment/3264093#Comment_3264093 Would love a screenshot of this one as well if possible! Thanks ☺️

https://community.king.com/en/candy-crush-solitaire/discussion/comment/3264743#Comment_3264743 Thanks, could you share a screenshot of that too please?