QueenB

Community Manager

Comments

  • Hi GameTek and welcome to the Community 😃 Wow, congratulations on reaching past Level 12,000 🎉🎉 That’s an incredible achievement! You’ve truly proven yourself to be a master Candy Crusher 🍬💪 Make sure to collect your Level 12,000 badge to show off your accomplishment! You can claim it here: Get Your Badge! 🏅 Keep going…
  • Hi reddy41, Congrats on competing in the Winter Cup! Regarding the prize, the Year’s Supply of Gold Bars will need to be claimed each month by logging into the game between January 8, 2025, at 3:00 am EST and December 31, 2025, at 3:00 am EST. Please note that if you miss claiming any month’s reward during the specified…
  • Hi Cucciolo88, Thank you for bringing this to our attention and for sharing your detailed feedback about Level 8344. We’ll pass along your comments to the game team so they can take a closer look at the level and ensure everything is working as it should. Your input helps us improve the game for everyone, so we really…
  • You're right, nice catch! I've taken care of the comment 😉
  • Hi 😃 Could it be any of the countries that was listed in the Terms & Conditions 🤔
  • Hi Jules, Thank you for sharing your thoughts. The Candy Crush All Stars Tournament is an exciting event, but its availability depends on specific terms and conditions, including the countries where it can be held. These restrictions are often influenced by local laws, regulations, and other logistical factors.…
  • No worries, happy to help 😊 It does sound strange this happened again so I will keep an eye for more reports and don't worry about the season pass as Player Support will be happy to compensate you for the trouble!
  • Hi mbb4917, I found your message from last time HERE but we really did not do anything back them! I've checked with Player Support and there are no reported issues. Events and features can sometimes rotate or change without notice, so it’s possible that some may not be available at all times. I would keep playing and make…
  • 🏆 Year's supply of Gold BarsYour year’s supply of Gold Bars will be delivered in monthly installments of 100 Gold Bars. To claim them, make sure to log into the game each month between January 8, 2025, at 3:00 am EST and December 31, 2025, at 3:00 am EST. If you miss claiming any month’s reward within the specified time,…