QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/comment/3109710#Comment_3109710 https://community.king.com/en/candy-crush-saga/discussion/comment/3119934#Comment_3119934 Thank you both for reporting this and sharing the screenshots. What happens when you tap on the frosting? Does nothing happen? After collecting…

@Carol-38 I have some news about our "Sneaky Melon Duck" There seems to be an issue fetching player’s name/nickname so the team will have to take some time and investigate this and see how they can improve it. This is I'm afraid a long process so I don't expect the issue to get solved right away but it will get fixed in…

Hi everyone 😃 Just wanted to let you know that thanks to your feedback, the team has decided to add back the Speed button. Keep an eye on your game as you should have it back soon 😉 Thank you for being such an amazing community and for sharing your thoughts with us. Your input truly makes a difference 🍬💪

https://community.king.com/en/candy-crush-saga/discussion/comment/3118114#Comment_3118114 Hello rebelchild 😃 Thank you for sharing the list of new players you contacted and for your continued dedication to helping our community members 🤗 Your contributions this month have been fantastic, and you will be receiving 150 Gold…

Hi everyone, Thank you all for your patience and we are happy to inform that the levels should be fixed so you should be able to play! Please, make sure you have the latest game app version installed. Have a sweet day 🍬

https://community.king.com/en/candy-crush-saga/discussion/460631/los-precios-son-muy-elevados Hi darwin86, welcome to the Community 😃 I'm sorry to hear that you're finding the prices high and can't buy lives. Sometimes, there are special offers and discounts available in the game. You might want to keep an eye out for…

https://community.king.com/en/candy-crush-saga/discussion/comment/3118327#Comment_3118327 Thanks for confirming 🙂 Let's check that the Candy Crush has the necessary permissions on Facebook. Go to Facebook > Settings > Apps and Websites > Logged in with Facebook, and make sure Candy Crush is listed and has permissions…

https://community.king.com/en/candy-crush-saga/discussion/460512/have-trouble-again-with-the-silver-chocolate-box-any-help-would-be-appreciated-thank-you Hi syble1966, welcome to the Community 🌟 Sorry to hear you're having trouble with the silver chocolate box. Could you please provide a bit more detail about the issue…

https://community.king.com/en/candy-crush-saga/discussion/comment/3117867#Comment_3117867 It's fantastic to hear how much you’ve fallen in love with Candy Crush and King Games 🤩 Your enthusiasm for challenges is inspiring. Moving from one game to the next and declaring war on levels sounds like a fun and determined way to…

https://community.king.com/en/candy-crush-saga/discussion/comment/3117869#Comment_3117869 Hi Tranterbleu! Your post made me smile 😄 I can totally relate to playing “just one more level” before bed and then seeing daylight peeking through the curtains. It sounds like you’ve had some fun late-night adventures in Candy Crush…