QueenB

Community Manager

Comments

  • 😬 Thank you for flagging this @christinewupp (and for the super clear details and screenshot). That definitely looks like a visual glitch on the map. I’m going to pass this report on internally so the right team can take a look. If you happen to notice anything else that’s useful, do let me know 🙏 Thanks again, really…
  • Hi @tsmith2744 Thanks for sharing this and appreciate you being honest about it. When you say the Baker’s Box takes too many hits and feels slow, is it mainly: The number of spoons needed to uncover something, or How long it takes to earn the spoons in the first place, or The rewards not feeling worth the effort once you…
  • This is such a creative take @snakegore999 😄 I love how much thought you’ve put into connecting Candy Unwrapped with a completely different kind of story and presentation. The visual idea alone is really fun, and I can see how much care went into it. That’s a clever way to look at the stats from a fresh angle. Thanks for…
  • Hey @RoxAnnaF I get why this is frustrating, especially when it keeps happening with the same ad and you’ve already tried reaching out more than once. Let me reset this for a moment and take a closer look with you. Since this seems to be happening specifically with the Kohl’s ads on Android, I want to narrow it down a bit.…
  • Hi @andfie thanks for the screenshot. Just to make sure I understand what’s happening, could you help clarify a few things? • Does the game close as soon as the Flying Saucer is used, or later in the level? • Has this happened more than once, or was it a one-time thing? • Is it only happening on this level, or have you…
  • Hi @Lolalitta thanks for sharing your Game ID. I’ve had a look, and I can see that this game account was first created very recently, which suggests the game may currently be connected to a new save rather than the one where your gold bars were collected. Since your level progress appears to be there but not your gold…
  • Hi @Lou_2002 thanks for reaching out. If you’re able to, could you share a screenshot of the level? Some of our community members are on higher levels now and might need a quick reminder of how Level 4894 looks, but they’re always happy to jump in with tips once they can see it. You might get some good strategies to try,…
    in Game Comment by QueenB December 16
  • Update on Level 9292! Thanks to everyone who has shared feedback and reports about Level 9292. The level has been flagged, and the level design team is already working on adjustments. Once the updated version is ready and goes live, the changes will apply automatically. Thanks for taking the time to report this, and I’ll…
  • Hi @Olivia57 thanks for taking the time to explain this in detail. I understand why this feels incredibly frustrating, especially if you’ve been seeing the same names finish instantly over such a long stretch of levels. What Christinewupp said is correct, this issue has been reported before, and so far we haven’t been able…
  • Hi @SgrCandj I can see how frustrated you are, and I understand that hitting a long run of difficult levels can feel exhausting, especially when it’s affecting how you enjoy the game. That said, the game isn’t designed to intentionally force players to lose gold on purpose. Difficulty can fluctuate, and some stretches of…