QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/comment/3515388#Comment_3515388 https://community.king.com/en/candy-crush-saga/discussion/comment/3514765#Comment_3514765 Hi there 😊 Thanks for reporting this, I know how frustrating that must feel, especially after putting in the effort to collect all the tickets.…
    in Yeti's Draw: Can't collect ticket, and can't scratch tickets - Edited by CM: Under Investigation! Comment by QueenB April 13
  • Hi @Peter_Tornaros Thanks for tagging me here and sorry I didn’t get back to you sooner. I did see your message at the time and passed your feedback on to the studio, but I completely dropped the ball on coming back to you here. It was a bit of a hectic week on my side, so that’s on me 😓 Really glad to hear the issue with…
    in Season Pass Comment by QueenB April 10
  • Hey Farmers 🤗 This one feels a bit special to me… brings back a lot of good memories 💛 Love seeing the community still going strong and celebrating 12 years 🎉 Wishing everyone lots of fun joining in and a little extra luck with those Gold Bars 👀 👑🐝
    in 🌟 The Golden Anniversary Quest! 🌟 - Farm Heroes Saga 12th Anniversary Comment by QueenB April 10
  • Aha, gotcha 🫡 Thanks for helping the player out ☺️
    in What happens here? Comment by QueenB April 10
  • Hey @Alienscar 🙂 I think Kiara and I might be missing a bit of context here. The only thing visible from the original post right now is “kkkkkkll”, so there’s no detail for us to go on. Just wondering, did the player have more information or a screenshot in their post earlier that we’re not seeing anymore?
    in What happens here? Comment by QueenB April 10
  • Hey and welcome to the community 👋 I hear you. Getting stuck on the same level for days can really take the fun out of the game, especially when it feels like there just aren’t enough moves to work with. Levels are designed with different difficulty steps, and some are meant to be more challenging than others, but they…
    in Impossible levels Comment by QueenB April 9
  • Hey everyone and welcome to the Community 👋 Quick one for our players in Barcelona (Spain) 🇪🇸 We’re hosting a small in-person event on April 15, and we’re looking for Candy Crush Saga players who might like to join us 😊 If that’s you (or you know someone!), check out the details here 👉…
    in 🌍️ Where are you playing from? Let us know and claim your Yeti world map badge! Comment by QueenB April 9
  • @kiara_wael @PummyRaj @MountainMom @bearwithme Lets see if we have any players based in Barcelona 😃
    in 🎮 Do I Look Like A Gamer? – Join us in Barcelona! Comment by QueenB April 9
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3513473#Comment_3513473 https://community.king.com/en/candy-crush-saga/discussion/comment/3513239#Comment_3513239 Hey everyone 👋 Thanks again for your patience while we’ve been working on this. The issue that was causing levels and progress not to sync…
    in Levels are not syncing across devices - Edited by CM: Issue FIXED! Comment by QueenB April 9
  • Hi @cicci_82_ It would be best to contact Player Support directly through the game app instead of email. When you use the in-game option, your game details are automatically included, which helps the team find your account and investigate much faster. Here’s how to reach them: Open your game Tap the Settings (cogwheel) Go…
    in Need to speak with a Human Agent (Tier 2) - Critical Issue Comment by QueenB April 9
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