QueenMia

Community Manager

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Comments

  • Hi Xu, yes. That helps! Our Team is working on fixing it. I will update the following post once it's resolved, so stay tuned and have a fun-tastic weekend! https://care.king.com/en/bubble-witch-3-saga/why-cannot-i-activate-the-cat 
    in To all Bubble Poppers: Which Bubble Witch? Comment by QueenMia June 2018
  • Hi Ayla, Thanks for posting :) Could you please tell me what exactly happens: Are you seeing the lives but unable to collect them? Are you not receiving nor seeing any lives? That would be helpful for me to understand the issue! Also, is it only for Bubble Witch 3 or have you noticed in any other games (If you're playing…
    in Live receiving issue Comment by QueenMia May 2018
  • Hi Xu, thanks for commenting :-) But sorry about the Cats. There's a Technical issue and our Teams are working on it. Please follow the main thread to be updated on the resolution progress: https://care.king.com/en/bubble-witch-3-saga/why-cannot-i-activate-the-cat I wish you a bubble-icious day! - Mia
    in To all Bubble Poppers: Which Bubble Witch? Comment by QueenMia May 2018
  • Hey Harold, Please make sure your browser is up-to-date and that no big software or pages are running in the background while playing. Also, I strongly recommend to clear cache and cookies regularly. If updating the browser and clearing the cache does not help, please let me know what browser you're using and it version.…
    in Game crashed after completing a level Comment by QueenMia May 2018
  • Hello Kathleen, Don't worry, we will be able to reset your progress for you :-) You can find tips on how to get your progress back HERE! If after reading the blog post you still need help, please do it through HERE and make sure to select "Gameplay/Progress" and then "I have lost my progress". Have a Bubble-icious day and…
    in lost my progress after login Comment by QueenMia May 2018
  • Hello Kate, I'm sorry, but that's not possible to pass a level without winning it... However, we have tutorial videos available here: https://care.king.com/en/tutorial/bubble-witch-3-saga That should help you and I'm sure you'll do great. Good luck and let me know how that goes ;-) - Mia
    in Is there a way to pass up a level without winning? Level 302 is horrible and I'm getting sick of it! Comment by QueenMia May 2018
  • Hey Vanda! Bubble Witch 3 currently has 1040 levels... Could you please confirm to me which game you are referring to so I can help? Thanks in advance, and until then, have a bubble-icious day :-) - Mia
    in Devil spawn Comment by QueenMia May 2018
  • Hi everyone, Sorry you've been having trouble with the game. Are you playing on PC or mobile? In any case, please make sure the App or browser is up to date and re-install if needed. If that does not help, please let me know what device you're playing on and send me a screenshot. Let me know how that goes, until then, have…
    in Accept in andy the ghost library Comment by QueenMia May 2018
  • Hey Cat, What a great nickname :-) My friend Xarly is taking care of your problem - You can see his answer on your previous post: https://care.king.com/en/candy-crush-soda-saga/i-passed-for-gift-boxes-and-still-havent-received-my-gifts It seems that we found the origin of your problem so hopefully it finally gets fixed ;-)
    in We want to improve, can you help us? Comment by QueenMia May 2018
  • Hey Samantha, Sorry you haven't been receiving what you deserve :/ Would you be able to tell me what event you took part of so I can see what you are missing, please? Looking forward to your reply, until then, have a bubble-icious day! - Mia
    in Rewards from trixies Comment by QueenMia May 2018
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