QueenMia

Community Manager

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Comments

  • Hey David, How's it going? Sorry that you are having trouble with your game. You might want to make sure your App or browser is up to date and clear cache and cookies to make sure the game loads. Can I ask you if you're playing on your phone, tablet or PC, please? Looking forward to hearing back from you! Until then, have…
    in Game freezes Comment by QueenMia May 2018
  • Hey Sharon, Thanks for posting :-) Could you please be more precise - What video are you referring to? Are you unable to watch it when you click on it or is it that you do not have the option to watch videos? Thanks! Have a Fun-tastic day! - Mia
    in Video level help Comment by QueenMia May 2018
  • Hi there Mattias! It seems that you are using the same email address for both FB and the Community (which is this site and King.com) - I have just checked with our Tech team and turns out that, in the Bubble Witch 3 game, both your FB friends and other players show in your BW3 friends list. Therefore, the unknown friends…
    in Unknown "friends" Comment by QueenMia May 2018
  • Hi Susan, Hi Irene, Really sorry you're experiencing issues with your favourite games! It seems that it affects a few players already... Our Studio and Technical Teams are working on resolving it and we will get back to you once we have more info. In the meantime, you can try to clear cache and cookies as well as update…
    in i get a black screen on Candy Crush, Candy Crush Soda and Pet Rescue can only see numbers no game Comment by QueenMia May 2018
  • Hey Judy! I can see the gifts on your account though so you should be able to see them too :-) Let me know what you have lost! Thanks! - Mia
    in download problem Comment by QueenMia May 2018
  • Hello Carole, Thanks for getting back to me! I'm glad you're enjoying the latest instalment of Stella and friends in Bubble Witch Saga 3! Huge kudos to you for managing to upgrade Stella's house to its current, maximum potential. New items for the house and its garden will be released shortly, but I don't have any exact…
    in How unlock me next zone. Comment by QueenMia May 2018
  • Hello Snooky! I hope you had a great weekend! Just wanted to confirm, is your problem solved now? Thanks and have a great Monday :-)
    in profile picture stuck Comment by QueenMia May 2018
  • Hi José, Sorry my link was not helpful but glad to hear you solved the problem with a King Account. I take it the issue is solved then? Let me know :-)
    in Cant connect to facebook on Bubble Witch 3 Saga Comment by QueenMia May 2018
  • Hello graziagrande888, I've sent you a private message to discuss this ;-)
    in Problems not get any awards after the triplers (sorry not sure write correct the name- the candy ) Comment by QueenMia May 2018
  • Hey cinsut64, It seems that you are losing your progress because you haven't connected your game to a Facebook nor King Account. To connect to either FB or King.com, click on the Gear/wheel icon from the game and follow the instruction. This will register an account/link to your FB account and all your progress and…
    in Why do I keep loosing my boosters? This has happened 3 times now. Please help! Comment by QueenMia May 2018
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