Snow_Rider

Hi there! 👋 Thank you so much for your detailed feedback—it’s incredibly helpful! I’d like to forward this to the Studio team for review. Could you please share some screenshots of what you’re seeing in your game? This will help us better understand how we can improve the game. Thanks again for bringing this to our…

Hi there! You’re absolutely right—the level is trickier than it should be. Rest assured, I’ve already flagged this to the Studio team. Let’s wait for a tweak—thank you for your patience! 😊

Hi there! 👋 So sorry to hear about the missing Gold Bars. To get this resolved, I recommend reaching out to Player Support—they’ll be able to assist you further. In the meantime, here are some troubleshooting steps to help prevent similar issues in the future. I hope this helps, and I’m wishing you luck in recovering your…

Hi again! Thanks so much for your patience! 😊 The troubleshooting steps I shared earlier were for the next event and, unfortunately, not for claiming Gold Bars from the previous Grow a Pet event. With a new event now live, I’d recommend keeping an eye on it and seeing if you’re able to claim rewards this time. Hopefully,…

Hi there! 👋 Sorry to hear your game isn’t opening! Could you share a bit more information about the issue you’re experiencing? A screenshot and letting us know what platform you’re playing on would be super helpful for us to understand the situation better. Thanks in advance! 😊

Hello Fabi! Thank you for bringing your questions to the forum. Let’s address them one by one: Mystery Mountain: The team frequently runs A/B tests in the game, which might explain why you’re not seeing the event. These experiments are temporary, so don’t worry—it may show up for you soon! Help from Friends: This is…

Hi Becki! 👋 The team constantly runs A/B tests in the game, which is why you might not be seeing the event—it’s part of an experiment. But no worries! These tests are always temporary. Just make sure your game is up-to-date! Regarding requesting lives, could you please share some screenshots from your game and let us know…

Hi there! 👋 Sorry to hear you’re having trouble playing. Could you share a few more details so we can help? Are you unable to open the game at all, or is it a specific issue when trying to play? 🤔

Hey there! 👋 I’m sorry to hear about the issue with Critter Carnival. Let’s figure this out together! Could you clarify a bit more about what happened? Is this a recurring issue, or did it only happen once? When you say "it would never stop," do you mean the game kept running without progressing, or something else? Your…

Thanks for sharing your love for our game! Keep rescuing pets and having a blast! 🐾💖