Snow_Rider

Community Manager

Comments

  • Hey! Thanks for the question 😃 It’s actually part of an A/B test. If you click on the locked booster, it should show you when it will be unlocked. I had the same experience, when I tapped it, it showed me it would unlock at a specific level. Hope that helps!
  • Happy to hear that! 😃 You’re probably right—it could be a device-related issue. I’ve added this detail to the report for the team to investigate, just in case. Hopefully, it’ll be sorted out soon! In the meantime, happy farming!
  • Hi there! Thank you so much for taking the time to share all these details. It’s incredibly helpful, and we really appreciate your effort in walking us through exactly what happens 🙏 If you haven’t heard back from Player Support, no worries! I want to reassure you that we’ve already reported the ad issue to the…
  • I totally understand how you’re feeling—it would be an awesome addition to the game 😔 But hey, that’s exactly what this Community is here for! Feel free to create your own group and invite fellow community members to join, or you can connect with someone here and team up by joining their team. It’s a great way to find…
  • Aww that's lovely to hear that! So glad you're enjoying the dice event. Preparing your crushing skills because the next dice adventure rolls out this Saturday! 🎲💥 And wow, you're crushing levels like a pro!
  • Oh, cool! Glad to hear it’s all sorted out! If you notice anything unusual going forward, feel free to let us know. We’re learning as we go too 😄
  • Hey there! Thanks for sharing how you feel. We totally get how frustrating it must be to miss out on Mystery Mountain, especially for such a long time 😞 Unfortunately, access to events like Mystery Mountain isn’t something we can control directly, as the Studio is always experimenting and testing features with different…
  • Hey there! Thank you so much for flagging this, so I totally understand how frustrating it must be 😥 We're currently going through some backend updates on the forum to better handle spam attacks, and the "format body" message must be part of those recent changes. Would you mind sharing the link to the thread where you saw…
  • Hello witches and wizards! This day has arrived! We unlocked 7000 levels 🔥 It means not only more fun and magic moments, but also a chance to get your well-deserved milestone badge! If you've already passed level 7000, sooo it's time to show-off! The rules are simple: Share a screenshot of your map, proving you're at level…
  • Hi everyone, Thanks so much for your patience and for continuing to share reports. We want to sincerely apologize for the ongoing issue with missing events on Windows. We understand how frustrating this has been, and while the team initially expected a quicker fix, the issue has turned out to be more complex than…