Wunderbaum

Royalty

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  • Hi Jenna! Which iPad do you have? Some of the first generations of iPad are no longer fully compatible with the game and will crash if you try to play. Please see this thread: https://care.king.com/en/candy-crush-saga/lost-all-my-boosters-and-4-hours-play-when-deleted-game-re-installed Cheers :-)
    in candy crush issues Comment by Wunderbaum April 2016
  • Hi Alenka! Do you currently have the game connected to Facebook? If yes, then all your level progress, highscores and gold bars will be available after you reset your phone. All you'll have to do is to install the game and click on the blue Facebook button. Please make sure to use all lives and boosters as these items are…
    in reseting phone and connecting Facebook Candy Crush Saga with that one on the phone Comment by Wunderbaum April 2016
  • Hi Nadine! Please see these threads: https://care.king.com/en/search?q=503&t=all&categoryId=2 They are all related to level 503 in Farm Heroes. Cheers :-)
    in how do you pass level 503 Comment by Wunderbaum April 2016
  • Hi! Have you tried playing the games on King.com? https://king.com/play/candycrushsoda https://king.com/play/farmheroes I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of screen) 2) Choose…
    in Why won't my games load? Comment by Wunderbaum April 2016
  • Hi Bente! Have you tried playing the game on King.com? https://king.com/play/candycrushsoda I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of screen) 2) Choose Account 3) Enter your…
    in I can't get Candy Crush Soda to load when I'm playing on Facebook. Problem started weeks ago. Comment by Wunderbaum April 2016
  • Hi Wanda! Are you playing on an iPhone or iPad? If yes then there are currently no more levels available on iTunes. Please check iTunes for updates here: https://itunes.apple.com/us/app/candy-crush-jelly-saga/id1047246341?mt=8 Cheers :-)
    in How do I advance to level 221 on candy crush jelly? Comment by Wunderbaum April 2016
  • Hi Carol! Which mobile device and OS do you use? In most cases a reboot of the device can solve many issues. Please also make sure you have the latest version of the game installed. You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in…
    in why is game 61 not loading on jelly crush Comment by Wunderbaum April 2016
  • Hi Avery! I think the issue is with your Facebook app. Please try un-installing it, then connect the game to FB. By doing so you will use the build in browser on your mobile so it might look a bit different but the functionality should be the same. Let me know if you get the connectivity issue solved. Cheers :-)
    in Game stuck on the King logo page after connecting to FB Comment by Wunderbaum April 2016
  • Hi! I suggest you first try with another Internet connection - for instance switching from WiFi to 3G/4G to see if it's the connection that is the bottleneck. Also I suggest you connect the game to Kingdom (orange button with the golden crown) Once connected to Kingdom you should now have a good list of other players who…
    in Connected to FB, can't see friends. Comment by Wunderbaum April 2016
  • Hi Kirsty! Please check to see if you have available resources to install the game. If you don't have sufficient storage capacity then the install will fail. If this is the case then you might have to delete a few apps in order to make room for Jelly Saga. Please also try a reboot of your tablet right before installing the…
    in update failed Comment by Wunderbaum April 2016
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