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Wunderbaum

Level 4

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11

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4387

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379

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29
Avatar

Wunderbaum

Level 4

Discussions

11

Comments

4387

Points

379

Badges

29

Wunderbaum Level 4

About

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Wunderbaum
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Member
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379
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4,398
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Comments

  • Hi Bernchye! Candy Crush Saga is located here: https://itunes.apple.com/us/app/candy-crush-saga/id553834731?mt=8 and you can download it directly through iTunes with this link: https://itunes.apple.com/us/artist/king.com-limited/id526656015# The m…
  • Hi! Which phone model and OS version do you have? In most cases a reboot of the device can solve many issues. Please also make sure you have the latest version of the game installed: https://play.google.com/store/apps/details?id=com.king.candycru…
  • Hi Karen! Did you use the contact form here: https://care.king.com/en/contact ? You can also post your question here in case you want help with an issue. Cheers :-)
  • Hi Mina! You can't save or restore your progress through GMail. Instead you'll need to connect the game to Facebook in order to sync your game progress as well as high scores and gold bars. Just press the blue Facebook button when you start the ga…
  • Hi Michelle! Do you have the game connected? Please check if you have the gold bars on Facebook: https://apps.facebook.com/farmheroes/ If the game has lost the connection to Facebook then try disconnecting the game, reboot your tablet and then rec…
  • Hi Maud! Please check your iTunes account. I think the easiest solution is to first remove your credit card details in iTunes then add the card again. In case there's an issue with the card the system will tell you. Cheers :-)
  • Hi Farmer Giles! I think it's only you :-) Not sure which level you are at in Farm Heroes but I'm having a tough time getting past level 1092. Cheers :-)
  • Hi Pam! Have you tried playing the game on King.com? https://king.com/play/candycrushsoda I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (co…
  • Hi slr! Please see this page: http://about.king.com/about/contact I wasn't able to find a direct phone number but I'm sure you can get through with the above contact formula. Cheers :-)
  • Hi Hazeleyes0714! You normally get some gold bars the first time you install the game but after this you'll have to either buy them or participate in some of the campaigns. Do you have the game connected to Facebook? This way you'll have an online…
  • Hi Gil! I haven't seen other threads regarding issues with the quest. Which version of the game do you have installed? You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or …
  • Hi Katherine! I saw on another thread that the tournament first closes after all players in the tournament has finished playing. If someone beats your score then you'll be in 2nd place. Not sure which error you've had for the icon. Could you pleas…
  • Hi Tara! Which iPad and OS version do you have? Some of the older iPad versions are no longer compatible with the game. Please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash  In…
  • Hi Jan! Have you tried playing the game on King.com? https://king.com/play/candycrushsoda I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (co…
  • Hi Lea! Do you have the game connected to Facebook? If yes, then please try playing the level there. Once completed your progress is synced back to your mobile device and you should now be able to advance without any issues. Cheers :-)
  • Hi Sarah! Do you have the game connected to Facebook? If yes, then please try playing the level there. Once completed your progress is synced back to your mobile device and you should now be able to advance without any issues. Cheers :-)
  • Hi Cobbalex! Did you do the purchase through Windows Marketplace? Please use this link: https://support.microsoft.com/en-us/contact/menu/billing/ If you need to get in contact with King Support: https://care.king.com/en/contact Cheers :-)
  • Hi! Did you see my reply on your other thread: https://care.king.com/en/candy-crush-saga/refund-for-bundle-22-99 Cheers :-)
    in Refund? Comment by Wunderbaum June 2016
  • Hi! I think the easiest way to get a refund in iTunes is to click on the link in the email receipt. Just click on the 'report a problem' link. If you need to get in contact with King Support then use this link: https://care.king.com/en/contact Ch…
  • Hi Ayan! It should be OK to re-connect the game to Facebook. I've done this several times without issues. Cheers :-)