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I just changed my computer (PC using Windows 10) and want to start off on the level I was on. I tried signing in, but it still starts off on level 1. I have already started at level 1 twice now. Any advice would be appreciated.
I didn't have the game connected to Facebook. I can still access the computer I used and so I will try that. Thanks
Hi Warren!
Did you have the game connected to Facebook? If yes then all your progress is stored there and all you'll have to do is to re-connect the game to Facebook in order to retrieve your levels, highscores and gold bars.
Cheers :-)
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
