Xarly

Community Manager

Comments

  • Hi Dorene Zimmerman, Like I mentioned in other posts, currently the answer is no, level 185 is the last one (on our desktop version of the game though). On phone and tablet devices you can play up to 1265 episodes already so make sure you find a device and keep the fun going over there! Cheers, Xarly
    in levels Comment by Xarly May 2018
  • Hi Al Hannah, It seems like that thread is no longer there. I'll be happy to reply again here to let you know that currently there are no more episodes on Pyramid Solitaire Saga for desktop (after the 185). That said, you can always play on iOS or Android, where there are already a total of 1265 episodes! Plenty of action…
    in PC Pyramid Solitaire Saga Comment by Xarly May 2018
  • Hi Jenni, We need you to go through the process of troubleshooting in order to see if everything was in order when the issue happened. Here is the link again: https://care.king.com/en/blog/article/is-your-game-crashing-on-an-ios-device Please read carefully and follow the instructions. If after this the issue is still…
    in FHS level 926 fault Comment by Xarly May 2018
  • Hi there! Chicken Slayer says it perfectly - since it is not something that is happening to everyone it is hard for us to reproduce the issue and then work on it. So any screenshot or video of what's going on would be of great help here. In the meanwhile, we will inform the studio and will monitor things to make sure we…
    in Special Candies not functioning properly Comment by Xarly May 2018
  • Hi Gabriela, I understand your feeling and I'm sorry you're frustrated. This level can be challenging but I can assure you that with some good luck, patience and a clear strategy it can be beaten! Our Developers are constantly monitoring our games and take many factors into consideration when making any updates to the…
    in level 1896 - Comment by Xarly May 2018
  • Hi Zaw Myo Set Aung! If you have an active account using Facebook you can try disconnecting that account inside of your own Facebook settings. Just go to Settings > Apps and Websites and select the game and remove. Please note that this would erase all the progress that you have had with that account but it would free the…
    in How can I connect candy crush jelly to Facebook by chrome browser ? Comment by Xarly May 2018
  • Hi Prinnie72, Don't worry, this happens to all of us! Have you tried checking what other awesome players have done? You will find many videos on how to beat levels here and there. Here is an example: https://www.youtube.com/watch?v=EWBwZHySbLI Hope this helps you beat the level soon! Cheers, Xarly
    in Level 1455 candy crush jelly Comment by Xarly May 2018
  • Hi Valerie, We can only support in English here at King Care. That said, regarding your issue, have you tried updating your operating system and, if needed, also reinstalling the game? That usually helps solve many of this issues. Cheers, Xarly
    in (Unsupported Language) fond d 'ecran noir candy crush Comment by Xarly May 2018
  • Hi Chloe Taylor, Sorry for getting back to you a bit late. Can you please elaborate a bit more on what you are referring to? We passed the topic to the team but they also require more information as to what event you mean in order for us to help you with a proper answer. Cheers! Xarly
    in what is the master level for and how many levels do i have to play Comment by Xarly May 2018
  • Hi mncalab, I understand that frustration. In the vast majority of cases it tends to be a human misunderstanding of where our gold bars have been used. Basically, we sometimes use jelly fishes or other boosters without realising that those are at the expense of gold bars. Make sure you are using your gold bars mindfully…
    in Why do I keep losing my good bars. oday I lost 7 good bars on log in. I have lost a total 18 . Comment by Xarly May 2018
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