Comments
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Hi Bette, We had some issues during this weekend with Facebook (that affected for instance our purchase system). Do you still have the issue with the two apps at the same time? Please let us know! Cheers, Xarly
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Hi CLeinenbach, We had some issues during this weekend with Facebook (that affected for instance our purchase system). Do you still have the freezing issues or are things better now? Please let us know! Cheers, Xarly
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Hi Alex! Sorry but when you leave a comment underneath mine it doesn't send me a notification (we're working on fixing all of this in the near future). That said, there are no screenshots in this thread here, where is it that you posted it? Apologies for not getting back earlier but I didn't get any notifications sadly!…
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Hi Holic, Same as what I told debliz, I would need a screenshot in order to see what is happening to both of you. You can find a way here. Cheers, Xarly
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Hi Don, Thanks for the screenshot! Can you specify on which device and browser you are having the issue? It might be due to a connectivity issue. If you have a steady connection you can try using another browser and see if that fixes it. The more information the merrier! That way we can help you out better. Cheers, Xarly
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Hi Mary, Thanks for reaching out! Many of the levels in Jelly have been tweaked so that they can be played and enjoyed in a more exciting way. That's why now levels that had 25 moves like 171 can be seen having 12 moves. Rest assured though, the levels have also been adapted so they are equally feasible as they were with…
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Hi Cheryl, Thanks for reaching out! Many of the levels in Soda have been tweaked so that they can be played and enjoyed in a more exciting way. That's why now levels that had 40 moves like 1066 can be seen having 12 moves. Rest assured though, the levels have also been adapted so they are equally feasible as they were with…
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Hi mjwilson, I just played the level myself and although it is a very tough one (in the end, it's one of the high levels of Jelly currently) I didn't encounter any issues when playing it. Once you pass the first screen (which I managed by using the fishes) then I didn't go back to the first screen at all and just had to…
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Hi Don, We need more details regarding the issue you encounter in order to help you. Do you mean the connection is cancelled once you try to play when already logged in on Facebook and inside that same platform? I'll be waiting for more information in order to help you better. Cheers, Xarly
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Hi Rose, If you lost your progress, I suggest you read the article here. If the suggestions don't work, you can also contact our team (at the end of the article you will find a link). Cheers, Xarly
