Xarly

Community Manager

Comments

  • Hi alnuzum, One thing you can do is deinstall the game on two of the three devices. Make sure that the account you want to be the main is properly stored and connected to Facebook or Kingdom (preferably the second option) and then just reinstall the app on the other devices and make sure you log in to your very same…
  • Hi Alex, Happy to help! If you could send me a screenshot like I said we can take a look and help you if possible :-). Here is a how in case you need it. Cheers, Xarly
  • Hi Shane! Don't worry, there are new levels coming constantly in Soda, as I'm sure you know given that you are one of our very top players! In the meanwhile, I can also suggest you check our fresh new game that was released last Thursday - Candy Crush Friends Saga! You can also check the new community site that we launched…
  • Hi Kraborn, The messages folder has been revamped to free some space in your screen. Now it shows up as an envelope icon on the top left (right below the heart icon) but only if there are lives you can receive or that you can send. If at a given moment you don't need to receive lives or you cannot send them, the icon will…
  • Hi Rhonda, I'm sorry but we cannot assist you publicly in regards to purchases. You can read the following article here and follow the steps mentioned there for a proper assistance. Cheers, Xarly
  • Hi Doodle, It seems like your device is having some issues. I suggest you check out our multiple troubleshooting options to see if they help you. You can find a list of options on this article here. Cheers, Xarly
  • Hi Alex, That is one of the very last levels of Soda, so let me start by congratulating you for being one of our very top players out there! That said, can you be more specific regarding the issue you are facing? If you can provide a screenshot, that would make it even easier for us to help you! Cheers, Xarly
  • Hi ComloquoyJ, This is due to the fact that you finished all the levels available on Facebook for Pyramid Solitaire Saga! Congratulations! And don't worry, I have great news for you. On any mobile device, more than a thousand levels are waiting for you here in Pyramid Solitaire Saga. I hope you enjoy them! Cheers, Xarly
  • Hi Katy, Thanks for coming and sharing your thoughts with us! Pepper Panic Saga, although a great game, it has been around for many years now. There are currently no plans to bring it to mobile devices but the team is always interested in checking new opportunities to our players. Cheers, Xarly
  • Hi Idezine, I'm sorry for the issue but we have checked the status of your account and it seems like you did receive all of the standard rewards. Be mindful as well when you're spending gold bars as sometimes we forget and accidentally use them in things such as extra moves. Based on this, I'm afraid that all I can suggest…