Comments
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That makes sense then! If you follow the link I sent above and click on the right one for your device you'll find a correct way of doing the trouble shooting and the reinstalling of the app. Have a great day! Cheers, Xarly
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Hi again! That's correct, you have, according to our system, 13 gold bars right now. But yesterday after the compensation I can see you were at 33 gold bars (you had 3 gold bars prior to me sending you the compensation). After that, you've used extra moves a couple of times, which leaves us with a total of 13 gold bars,…
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Hey CrushN It! Just double checked and you should have received yesterday by noon a total of 30 gold bars in Soda. According to our system they were delivered so make sure to double-check cause they should be there waiting for you to be used! Cheers, Xarly
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Love me some good joke! This is an intermittent bug, which is why it's been difficult to fully get rid of. I suggest you give it a try with the gold bars that were sent your way after closing and reopening the app to make sure it's a new version of the game. If this gets you over the level, then no need to change your…
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Hi again Man Keung Wong, Don't worry, we're not saying that you should quit this game whatsoever, there's still plenty of fun ahead for you! It is strange that you cannot access the last 15 levels when on Facebook or King.com. I suggest you make sure your browser is up to date among other things. Take a look here at this…
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Hi D McQuillar, This is indeed the way it works. It happens this way so that our players can enjoy our games while also being offline. That's why boosters are stored locally and not in our servers. That said, I'll send you now a private message to get your player ID and credit you a small compensation as a gesture of good…
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Hi CrushN It, (love the name!) I'm sorry for the issue. This was a known issue in the past but it seems like it's still happening here and there lately. While I keep an eye on it and inform the studio, I can suggest moving you to the next level? This will mean though that all your progress prior to this will be erased and…
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Hi everyone, I'm happy to say that this is now fixed. If you have any issues always try deleting browser data and cookies if needed. If after all your game has the same issue still, please do let us know. Again, apologies for all the inconveniences and thank you all for your patience. Cheers, Xarly
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Hi Man Keung Wong, If you're playing via Windows app then I'm afraid you need to get Windows 10 for it to be updated. Otherwise, you can always play on a browser, via King.com or Facebook.com to go all the way to our latest level there, 2515 as we speak. Cheers! Xarly
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Happy to! But you need to specify which platform do you play our game on, in order for me to send you the right way. Here is a compilation of all the different troubleshooting. You can always just check this and go to the one that fits best to your situation. Cheers! Xarly
