Yosca

Legend

Hi there @dolly74081 welcome to Soda forum! I’m sorry to hear that you lost your progress. Please visit the guides below how to get your progress back: ➡️ How to get your progress restored ➡️ More articles on the game progress in Help Center

Hi there @MAJ346 I’m sorry about that. Please visit the Help Center article: I passed a level, why didn’t it move me forward Also, try to force close your apps, turn off your device for at least 10 seconds, restart your device and log back in.

Yes, that is correct @Gumyupawpaw 🤗

Hi there @belysosa welcome to Soda forum! What kind of survey do you mean? Can you elaborate a bit? If you mean you received a popup in the game that you can get a badge for reaching level 5000, please go here. The badge can only be seen in your Community profile, and not in the game 😉

Oh I am so sorry @bibiann At the start of the Soda Race (15 levels) did you see the start screen of the Race? You might want to contact Support, perhaps they can compensate you 🙏🏻 Just open the game app - tap the blue gear on the left - tap question mark - tap “technical & connection issues” - tap “thanks for reaching out”…

I am sorry to hear about your purchase problem @Doreen_Sylvester Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device (Android and iOS tablets or phones) or Windows app, you can contact directly from the device. That…

Welcome to Soda Community @pkdotson Do I understand you correctly, that you have made purchases on your iPad, but you don’t recognize the invoice? If you think you're being billed twice for the same item, please note that purchases made on different dates might be grouped together into a single charge and shown in the…

That is fine @maf34100

Hi @maf34100 Yes, it can be difficult but does not have to be impossible; after all, there is no mandatory level to play. I have seen things happen before that I thought were not easy to do 😅

Wow, that was fast @simplyP 😅 Well done!