kiara_wael

Moderator

Comments

  • Hi and Welcome to the King Community Thank you for the feedback , In the meantime please complete the steps below to make sure that your game and device are working accordingly? Here are the steps: - Restart your game and device - Check game and devices updates If it persists, please reach out to our Player Support team so…
    in Invite friends Comment by kiara_wael December 2025
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you :blush: Tip:…
    in Barras de ouro perdidas por conta de falta de sincronização em 2 eletrodomésticos Comment by kiara_wael December 2025
  • Hi and welcome to the King Community Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details! For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
    in Compra Comment by kiara_wael December 2025
  • Hi and Welcome to the King Community Thank you for the feedback, In the meantime Please reach out to our Player Support Team in order to report it! 
    in Golden pass boosters problem Comment by kiara_wael December 2025
  • Hi and Welcome to the King Community If you still don't see the right level please force close the game, wait a few seconds, and then reopen it.If that doesn't work then please sign out of your Facebook/Kingdom account, close the game, reopen it and then sign back in again - sometimes it just needs a little nudge to make…
    in Account in diferent levels in Cellphone and Facebook site Comment by kiara_wael December 2025
  • Hi and Welcome to the King Community When it comes to Google Pay payment methods, we’re currently unable to process purchases made through third-party payment methods like PIX. PIX takes you to a different sign-in method to complete your purchase, and as with other payment methods that step outside our game environment,…
    in Compra no pix Comment by kiara_wael December 2025
  • Hi and Welcome to the King Community I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
    in Caramelada Campal Comment by kiara_wael December 2025
  • Hi and Welcome to the King Community Thanks for the feedback. Please email Player Support Team so they can take a look in your game. You can also email them from here: https://soporto.king.com/contact
    in Why log in candy crush saga game? Comment by kiara_wael December 2025
  • Hi and Welcome to the King Community To sync Candy Crush Saga between your iPhone and iPad,link the game to the same Facebook or King account on both devices through the game's settings, ensuring a strong internet connection; this saves progress to the cloud, allowing you to pick up where you left off seamlessly. If this…
    in I need to synch my iphone to my ipad for Candy Crush - worried about losing iphone progress :) Comment by kiara_wael December 2025
  • Hi and Welcome to the King Community Thank you for the feedback and Sorry to hear about this , Let's try a few things to fix that: Restart the Game: Sometimes, a quick restart can unfreeze those lives. Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving…
    in Help from Friends Comment by kiara_wael December 2025
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