Forgot Password (Both King Account and Email Address)

Question

Good day! I forgot the password to my King account, and unfortunately, I no longer have access to the email address linked to it. Because of this, I’m unable to reset my password.

For reference, my Candy Crush Saga user ID is 15337209702.

I would greatly appreciate your assistance and hope for a prompt response. Thank you!

king9702 · Answer

I cannot reset my password because I do not have access to the email address linked to my profile

kiara_wael · Answer

Hi and Welcome to the King Community

If you have forgotten your password, you can reset it by clicking on the ‘Forgot?’ next to the password field when you log in.

You will then receive an email with a link to reset your password and access your account again.

Forgot the password function or reset link doesn’t work?

In case the reset password link doesn’t work, if you have entered your email incorrectly on your account or because of any other reason are not able to reset your password.

You can then reset the password by contacting our Player Support instead HERE