lorraineq12

and me

If the levels on Ipad were the same as PC then I wouldn't swap between devices. Ipad levels are so far behind.

I have just been able to log back in on Ipad. It is back to the level 17982 before it went wonky yesterday but still not at the level of 18076 that I am upto on PC

I am having the same problem syncing on my Ipad but for some reason i have gone back to level 1. Cannot log in as its saying i am offline but i am not offline. Going back to level 1 happened after i did update today logged out thinking when I logged back in it would be same level as PC but not.

I have not been able to sync laptop with ipad. I have done updates today on ipad but now i am back to level 1 from 17985. None of my friends are in list and when i try and sign back in with King account its saying i am offline and i am not. Any ideas please

I had the same problem a few months ago. I spent days trying all different options to log in to fb to play the game but could not get it to work. I now play through email address with my King account

I am having the same problems. Both on PC and Ipad

Have you managed to sort the problem out? I had that message about 2 weeks ago and i uninstalled then installed the game and it worked fine. Yesterday i logged out of candy crush and now when i try to retrieve my progress i am getting the message again. Uninstalled reinstalled and still the same message. i have had support…

I am having the same problem again. Uninstalled and reinstalled and still getting the above message again.

I had to uninstall the game then reinstall and it worked perfect. Hope this helps