sauren

My game ID is 1650192175. The exact message is "Contacting server, please wait". Also, Factory Frenzy is still on my main screen, even though the event ended. I'm embarrassed to say that I don't know how to take a screen shot, but the message is EXACTLY how I stated above. Thank you in advance, QueenB!

But I did have it and it ended. But it still shows up with a "-" under it, instead of "results". That's why I named @QueenB, thinking she would know if there was a problem with the server. One of my friends had the message for a day, but it went away for her. I'm still getting the message.

@QueenB Are you aware of others that are getting this message even though Factory Frenzy is over?

Seriously, nobody else is getting this message???

@Alienscar I received my 100 gold bars from the Winter Cup. Thank you so much for following up with me!

@Alienscar Thank you for the update! I really appreciate it.

Wow! Nobody else has experienced this problem? Today is May 2 and still no gold bars and not one reply!

@QueenB @PummyRaj I don't know which one of you did it, but I just got my 50 gold bars! THANK YOU! THANK YOU! THANK YOU!

The problem is that I have never gotten any e-mails other than the general Visit the Community for answers. I would even settle for an e-mail saying Tough Luck! so I know they actually acknowledge the e-mail. Also, I've never paid. Finally, in the past there was a moderator who, when I had my only other problem, did…

@PummyRaj I have been sending replies through the automated emails almost every day. All I get back are more automated emails. It has now been about two weeks that I have not gotten my 10 gold bars or my 40 gold bars for two different events. Thank you for any help you can give me.