treehouseX Level 2

Comments

  • @Gamer5687 We were able to use the login button after removing some privacy settings in the browser (like add-ons). Read from here: https://community.king.com/en/candy-crush-saga/discussion/comment/1551604/#Comment_1551604
  • I noticed that the problem can be solved by scaling down the privacy in the browser settings. In my add-ons setting in Firefox, I had the DuckDuckGo Privacy Essentials (which automatically block hidden third-party trackers etc. for your privacy on the internet) turned OFF - and I was able to log in again on the KING…
  • @kiara_wael Same problem described here: https://community.king.com/en/candy-crush-saga/discussion/335647/why-i-just-cant-log-in
  • @Sukanta_Biswas Can you transfer the message to the site technicians or some higher level at King? I tried chat-support, and asked to read this topic, but instead it asked me the same questions that are already answered here. Support is pretty useless so far.
  • @Sukanta_Biswas Same problem as described here:
  • @Sukanta_Biswas I don't know where you got that screenshot from but the problem is as described by @djbingo : "nothing happens when you click on the login button" + screenshot. Also, ALL browsers have the same problem. Go to www.king.com/nl/games and try to log in. Now that we ruled out all external factors. Can we just…
  • @sabbatha I noticed that. I'm still not able to log in here on this website. It has nothing to do with OS version or cache, just ignore that. Playing Candy Crush on facebook still works.
  • I believe it's a problem with the website. I have Windows 10 and up-to-date browsers, but since a few days I have trouble to log in here on the website (not facebook) to play. I live in Europe and problem occurs only during daytime. I guess it's a maintenance issue. Right now I'm not able to log in again. It's noon.

Hey! Would you like to give us your opinion?