MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

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• Re: How to contact support?

  MarkHawk

  July 2017
  Hi Michael, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top…
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• Re: how do I get lost levels back? Lost all progress

  MarkHawk

  March 2018
  Hi Leslie, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the deta…
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• Re: I have no profile on my candy crush saga!

  MarkHawk

  March 2015
  Hi Justyne! Yes :-) Kingdom will also be with some features that are individual for each of King's games.
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• Re: I have no profile on my candy crush saga!

  MarkHawk

  January 2015
  Hi Shane! Don't worry, your achievements will soon be available! We are currently testing a new feature called Kingdom where you can see your game progress details. Kingdom hasn't been full…
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• Re: Please restore my in-game purchases; please?

  MarkHawk

  August 2017
  Hi Jewel, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top r…
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