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Can I receive a refund for poor planning by the app's new update?
Kristi_Robertson
Posts: 2
Level 1
in Support
I ended up spending I think 34 gold today due to the new button that pops up after failing a level. There is no "confirm decision" option. If you're too hasty or your finger lightly touches the screen without realizing it after failing a level, then gold will be used. I do not think this is fair. I wasn't used to this happening. I am used to having a bar to push that says "try again". Please implement a confirm button, or do away with the fast cash for more cards on this app. I am so frustrated and SO disappointed in this update. Please refund my gold.
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Answers
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Hi Kristi!
I haven't seen the new layout but I suggest you use the red 'x' marker in the corner to close popup windows.
Cheers :-)
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Hi Combo, there is no red "x" when this particular popup comes up. It has a timer to redeem the deal to continue within the game.Hi Kristi!
I haven't seen the new layout but I suggest you use the red 'x' marker in the corner to close popup windows.
Cheers :-)
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