Have lost all my progress in Pyramid Solitaire Saga

Perdita

Out of The blue I was taken to level 1, while was somewhere around episodes 51-52... this is frustrating. I want my levels back!!!

Ticket-Id:3070854

Plus, it sucks that I had to log in with Facebook(my emails and messages through the app remained unanswered), on purpose I did not have one and had to create it now... I hope at least this can fix my problem

Johnny_Ryall

My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.

I apologise for this, rest assured this is being looked at to ensure that it does not happen again.

If you still have a query then feel free to use the site for help or post your question again so our community can assist you.

Kind regards,

Johnny

arz0517

I would like a refund of the wrong purchase

arz0517

I want a refund of the wrong purchase, please kindly return it

QueenB

Hi @arz0517, welcome to our Community 😃

We don't handle purchase issues/refunds through this channel however, we've got the steps you need to take covered here. 

Hope this helps 🤞