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I have "earned" 100 gold bars but it won't let me redeem? When I go to redeem, it says I have 1?
Michelle_Ringler
Posts: 3
Level 1
in Support
I have "earned" 100 gold bars but it won't let me redeem? When I go to redeem, it says I have 1? When I go to click on the 100 bars it takes me to "Buy Gold Bars". I guess I may not be understanding what these earned gold bars are for.
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Answers
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Hello Michelle.
Could you please let me know how you 'earned' the 100 gold bars. Was this an in-game event or an email promotion. Do you have screenshot you can post?
Please let me know.
Kind regards,
Johnny
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I am assuming as I go thru the levels. It started accumulating a few weeks ago.
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No option to attach a screen shot. I am on level 705
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Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
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