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I lost my progress

Bigeyedchick_
Bigeyedchick_ Posts: 1

Level 1
in Support

I lost my progress when I updated my device. I was over level 800. I logged back in and it took me to level 1. I see that you have answered this question in the past but you have done so privately. Please help! 

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Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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