The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Hi Sheila,
I am going to give you two troubleshooting links. One is for ios troubleshooting.
https://care.king.com/en/blog/article/is-your-game-crashing-on-an-ios-device
And one for the missing purchases.
https://care.king.com/en/alphabetty-saga/unsupported-language
I hope this helps!