Cannot log in to download a game

Jenny_Nelson

I am trying to log in on the games page but it tells me that my email address and/or password are incorrect. I tried retrieving lost password but same response. I have logged in to this website no probs. I have facebook open. Can you please help me? Jenny

JustPlaying

Hi Jenny,

Is the account you have saved your progress to a King or Facebook account? What is the device you play on? Is it in a browser or app? If using an app Are you able to log into King (https://king.com/game/pyramid) or Facebook and play?