Videos gor free boosters do not work

John_Sanders

Still none of the videos for free boosters play can this be sorted or stop giving video offer as it is really annoying 

Xarly

Hi everyone,

Thanks for the reports! We have sent it to the studio and they will be looking into it now. We are fans of transparency here so I will get back to you as soon as possible. Please understand that the studios are busy releasing new content and making sure the performance is on point to the millions of players we have out there so something like this might take a way.

Regardless: keep reporting, and keep giving us feedback.

Cheers,
Xarly

_Elsa_

Hi John, your message is the first post that I am seeing here saying that the videos aren't working.  I will keep my eyes open here to see if anyone else reports it in the next few days.

Audrey_Smith

Hi John, your message is the first post that I am seeing here saying that the videos aren't working.  I will keep my eyes open here to see if anyone else reports it in the next few days.

I also reported this same problem to Elsa a couple of weeks ago.

Janejones

Not working for me either on my Huawei phone (android). Have restarted the phone, have reinstalled the app, still not working. On another phone with android it is working though..

Xarly

Hi everyone,

Thanks for the reports! We have sent it to the studio and they will be looking into it now. We are fans of transparency here so I will get back to you as soon as possible. Please understand that the studios are busy releasing new content and making sure the performance is on point to the millions of players we have out there so something like this might take a way.

Regardless: keep reporting, and keep giving us feedback.

Cheers,
Xarly

Ernido

Xarly said:

Hi everyone,

Thanks for the reports! We have sent it to the studio and they will be looking into it now. We are fans of transparency here so I will get back to you as soon as possible. Please understand that the studios are busy releasing new content and making sure the performance is on point to the millions of players we have out there so something like this might take a way.

Regardless: keep reporting, and keep giving us feedback.

Cheers,
Xarly

Ernido

Ernido said:

Xarly said:

Hi everyone,

Thanks for the reports! We have sent it to the studio and they will be looking into it now. We are fans of transparency here so I will get back to you as soon as possible. Please understand that the studios are busy releasing new content and making sure the performance is on point to the millions of players we have out there so something like this might take a way.

Regardless: keep reporting, and keep giving us feedback.

Cheers,
Xarly

it happened also to me