Hello @Sheryl_Ranee, Hearty Welcome to our friendly King Community
Just a heads-up... you have posted in Candy Crush but not in Pyramid Solitaire section. But, no need to be alarmed... I will request the Community Manager to move this thread to Pyramid Solitaire category
I am sorry to hear about the issue in your game!! But, sorry to say that I am not very clear on the issue!!
Are you not able to find the App on your phone to open it and play? OR is it not opening up? Can you please explain a bit more, so that the Community Team can help you with proper guidance?
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Will talk to you soon! Have a great rest of the weekend!
I can find the app, I can open the app, I agree to the terms, I hit save progress (which logs me in with Facebook) and then it just shuts down. Goes away. I then try to go back into the app and it opens and immediately shuts down. I have tried going into settings and changing anything I can, but it doesn’t help. It shows my old phones as devices. I have uninstalled and reinstalled several times.