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Hi, I was playing the latest episode yesterday, level 121. Today, my game popped up at level 115!!
Answers
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Hello @sscott6734, Hearty Welcome to our friendly King Community
I am very sorry to hear that you have lost your level progress in your game!! Did you try to reboot your device and see if that brings back your level? If you did not, try this...
Force close your game App ---> Disconnect from WiFi ---> Clear Cache / Cookies ---> Turn off your device for 2-3 minutes and turn it back on ---> Connect to Internet ---> Log back into your game and see if your actual level comes back up?
If it still did not help, try the tips in this below link which was provided by the King Community for our convenience
https://community.king.com/en/blog/discussion/247838/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved#latest
** Please post back and let us know how it went. If you tap on "Type your Comment" box located below, you will be able to write back.
Hope everything works out fine! Have a great rest of the weekend
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Thanks for getting back to me!! I went through the steps and unfortunately, it didn't work. However, I "connect" through Facebook, which I've never done, and now I'm back in business! Thanks for your help. I'm hooked on this game!!! Enjoy the rest of your weekend too!!!
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Hi all,
I played level 2057 and notice that last one week no other players are moved from origin levels. I reinstall the game login and then I was back on level 2025.
Here you can see that I pass the level. How can I return to 2057 level again and to get back my help cards like extra joker etc?
