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Path

sarahbhansen
sarahbhansen Posts: 2

Level 1

Why did my path disappear when i downloaded The game on a new phone?

Answers

  • PummyRaj
    PummyRaj Posts: 42,996

    Hello @sarahbhansen Hearty Welcome to our friendly King Community 🤗

    I am sorry to hear that you are having an issue in the game!!

    1) When you said "Path" -- are you referring to the levels that you have played till now? If it is the levels you are referring to, did you save the game before on your old phone?

    Unfortunately, if you have not saved the game before, that could be the reason for the game to restart on your new phone. Can you please confirm about it, so that we can assist you further?


    2) OR are you referring to the boosters you have earned till now in the game? If so, boosters that were earned in the game will not be transferred when we change our device, as they are stored on device's local memory BUT not to the game like Gold Bars! But, those boosters will still be available on your old phone, if you have not deleted the game yet!


    Hope this made sense! Please post back and let me know if you need further assistance. You can simply type in the empty comment box given below 🙂

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