No Internet Connection in the game-Fixed!

cathyr66

Woohoo!!!

CML999

Hi Lola_Pop I was very excited when

A49EE4E8-5517-498F-8F72-D86244266FB8.jpeg

F109EBEB-9D02-4DA9-B059-D34D87270650.jpeg

you announced that this bug was fixed. I updated to the latest version (see attached) but it is still not working!!! help please!!!

debfay55

Since the game started working again, I have passed 3 levels and not received any gold bars in my bank! Please look into this problem

Lola_Pop

Hello there!!

I'm so happy to hear that the game is working for some of you! 😍

Of course I'll ask about the "new issues".

@debfay55 and @arvma51 , you two seem to have the same problem: could you please send me a screenshot? Here you see how to take a screenshot and here how to send it to us. 

@yass78 , @adestazio and @CML999 , can you please make sure you've got the latest update:

-On mobile or tablet, simply go to the game page in your app store and make sure the latest version is installed. If you already have the game open, please also fully close it down and start it again.

-On Facebook/King.com, you only need to close and reopen your browser and restart the game

Thanks a lot and I hope you can play again very soon!!

Mortanious

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/726150#Comment_726150

It's not working for me at all! There is no good news. Please, don't give us false hope.

Lola_Pop

Hello @Mortanious !

It's definitively no false hope- our Studio team confirmed yesterday that this is fixed and it is working for most players.

Can you please confirm that you've updated the game, closed and opened it again?

yass78

Yes I’m sure

Mortanious

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/726160#Comment_726160

Well, well! IT'S FINALLY WORKING! I checked for an update a little while ago today and it didn't pop-up. I'm like, you know, let's check again because Lola is so sure this time. It worked!

I hope it stays that way. Finally, it worked! Thank you!

debfay55

A screenshot of what exactly! Thanks for acknowledging the problem

yass78

It’s working! I can send lives! Thank you!!!