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‘‘This app would not open so I uninstalled it and reinstalled only t

marysmale
marysmale Posts: 1

Level 1
in Support

The app would not open so I uninstalled and reinstalled. Unfortunately it went back to the start so I’m a little fed up as I was in the 1700s. Is there any was you can reposition me back to this level? Much appreciated if you can.

Mary

Answers

  • Lola_Pop
    Lola_Pop Posts: 12,036

    Hello @marysmale and welcome to the Community!!

    I understand this is frustrating- and I have good news on this. I'll send a private message to you because I need some information that should not be shared publicly.

    Cheers!!

  • PauletteRose
    PauletteRose Posts: 1

    Level 1

    I have experienced the same problem. The app simply wouldn’t work so I reloaded it and lost everything 😭

Hey! Would you like to give us your opinion?

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