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Why did I lose 2 separate wins?
shelle_mailady
Posts: 7
Level 2
in Support
I won 2 sperate games. It told me to retry & did not give me the win. I bought gold bars & boosters. I played them in both games & lost those as well🤬🥴😠💯☠️
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Answers
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Hello @shelle_mailady Hearty Welcome to our wonderful King Community 🤗
I am sorry to hear about the issue in your game!
When you said 2 separate "games" -- were you mentioning levels? Can you please tell me which were those levels?
Also, can you please give me these details ---> (1) Device you are using; (2) Your ID number;
I will try to find out what you should do -- whether you need to contact the "Player Support Team" or our Community In-charge can help you out to move you to the next level.
For me to find out, I need above details please. Please post back your details by typing in the comment box given below.
Talk to you soon! Have a great rest of the day! 🌺
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