The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Piggy Bank
I've been told from Customer care that the piggy bank is undergoing maintenance and is the reason why is why my Piggy Bank is not filling up when I pass games with stars and is stuck at 23 gold cars dor days! I was advised to uninstall and reinstall the game I did this and have lost all lmy boosters now. Is anyone else having this problem with their Piggy bank?
Answers
-
This content has been removed.
-
Hi @Patti21
You could try to log out then log back in but If uninstalled it then reinstalled the game. It would have reset the piggy bank. 🤔
You will need to contact customer support which here is a link to contact them.
You will need a detailed description and your user ID which can be found in your profile. They will email you back and then go from there. 👍
I hope this helps. 💕💫
Teresa 🦋🌺🦋
-
Hi @Patti21 and hope you're enjoying your weekend.
Understood your issue and it is unfortunate to know you lost your boosters after you've reinstalled your app. Reason being it is not stored in the game server like gold bars and progress level... however, if some of the boosters were recently purchased but not yet used, pls contact the support team again and report the issue to get refund.
As whether any of us encounter the piggy bank issue, I did but not in this game. It resets itself suddenly and I have to Collect it from scratch but I'm not bothered because I've not cash out the gold bars before. But I can understand certain player may want to do so due to the current offer 😅
Since your piggy bank is now empty, just continue playing and try to strike 3 stars for each level passed and I'm sure your piggy bank will filled up soon!!
Hope the info can provide you some insights and let us know if you still have other issue 😊 good luck and happy gaming ❤️❤️
