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@vicki_o, the icon indicates that the game cannot connect to the server. This can have various causes. Since you've had problems with the game in the past, I suspect it's because of your device.
Can you please tell me your device specification so I can have it checked.
I'm playing on an Android mobile device, version Android 8.0.0, app version of Pyramid Solitaire Saga is 1.131.1, updated on 01/19/2023. I have 4 GB of free memory and my device works with 3 GB of RAM.
On this version, the game works perfectly and the spinning circle at the bottom right turns into a green tick right after starting the app.
Please provide your device and app data so I can have it checked.
Thank you very much.