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Hi @packerjanice warm welcome!
I'm sorry you can't open and play the game even though you've updated your device.
Please check first if you need to update the app as well.
It is also very important that you have enough free space on your device. You'll need at least 2 GB.
If that's all in order, it's probably because your app didn't notice the new device update. I'm afraid that only a new installation will help. But ATTENTION! If you reinstall, you will lose all boosters. Only your progress and gold bars will be saved across devices if you are logged in with the same account.
Thank you for your love for the game and thank you for playing Pyramid Solitaire Saga.