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Lost Progress
ChewBaccaGirl
Posts: 1
Level 1
I had to get a new phone yesterday and followed your instructions for back up, etc. However I still lost everything! I was very high in levels and have paid you a lot to get there. I hope there is a way for you to rectify this.
What information do you need from me.
Korin
Edited by CM: Please do not share your personal information. Check out our House Rules!
Answers
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Hi @ChewBaccaGirl warm welcome.
Did you follow the steps exactly in the order on your old phone: new-phone-or-tablet-learn-how-to-move-your-progress?
