Hi, sorry you are having this problem. Lets do a reset on your phone. Log out of your game. Turn your phone off and let it sit a little bit, then turn your phone back on. Log back into your game with your email and password. That should work for you 💕
don't work…I'm playing on laptop loaded with windows10, but i also play on a tablet A9 and it does the same thing. Ive reset both games and lost all my bonus stuff.