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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
I haven’t been able to open this game in nearly a year
roomshifter
Posts: 3
Level 1
in Support
I can’t open the game for nearly a year
0
Answers
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Hi and welcome to the Pyramid community. Are you playing on your phone?
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yes I am playing in an iPhone 13. I kept hoping it would start working again
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I also have an Iphone 13 and mine is working.
Pyramid Solitaire Saga is very sensitive if you don't have enough storage space on your device. You need at least 2 GB of free space. Please check your free space. You might not have enough room to download the app. 🤗
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the app is already downloaded. That’s not the issue. I’ve been playing that game for many years and it is uploaded/updated
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The game app is loaded on your phone, but have not been able to open the game for 1 year? Have you tried doing a soft reset. Sign out of your game, turn your phone off and let it set a few seconds, the log back into your game with your email and password. See if then you can open the game.
The only other thing you can do is delete your app, then reinstall the app. Just a heads up, when you uninstall the app you will loose all of your boosters. But that is the only option you have. Again, please check to see if you have enough GB's to run the game app. 🤗
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