I haven’t been able to open this game in nearly a year

roomshifter

I can’t open the game for nearly a year

johamilton

Hi and welcome to the Pyramid community. Are you playing on your phone?

https://community.king.com/en/pyramid-solitaire-saga/discussion/465082/i-haven-t-been-able-to-open-this-game-in-nearly-a-year

roomshifter

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/3142349#Comment_3142349

yes I am playing in an iPhone 13. I kept hoping it would start working again

johamilton

https://community.king.com/en/pyramid-solitaire-saga/discussion/465082/i-haven-t-been-able-to-open-this-game-in-nearly-a-year

I also have an Iphone 13 and mine is working.

Pyramid Solitaire Saga is very sensitive if you don't have enough storage space on your device. You need at least 2 GB of free space. Please check your free space. You might not have enough room to download the app. 🤗

roomshifter

the app is already downloaded. That’s not the issue. I’ve been playing that game for many years and it is uploaded/updated

johamilton

https://community.king.com/en/pyramid-solitaire-saga/discussion/465082/i-haven-t-been-able-to-open-this-game-in-nearly-a-year

The game app is loaded on your phone, but have not been able to open the game for 1 year? Have you tried doing a soft reset. Sign out of your game, turn your phone off and let it set a few seconds, the log back into your game with your email and password. See if then you can open the game.

The only other thing you can do is delete your app, then reinstall the app. Just a heads up, when you uninstall the app you will loose all of your boosters. But that is the only option you have. Again, please check to see if you have enough GB's to run the game app. 🤗