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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Receive lives or give lives,
porendorff
Posts: 3
Level 1
in Discussions
can’t retrieve the people playing with me. Can’t get it give lives to these people or get lives from them. Updated to 18.01 on I phone last night
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Comments
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Same
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La stessa cosa io
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Hi everyone, sorry you are having this problem. You might need to do a soft reset. Log out of your game and turn your phone off and let it set a few seconds. Then turn your phone on and log in with your email and password. 🤗
Please do not delete your app, because that will take away your boosters.💕
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tried the shutting off and reopening it didn’t work
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I lost all my boost, now I've lost my lives can't send or receive. I been playing this game since 2016, never had this to happen.
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bei mir ist es auch so 😪
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habs gemacht - hat nichts gebracht, funktioniert nicht
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How did you loose all of your boosters? Did you by chance delete you app, then reinstalled. I am so sorry
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Shutting off phone as described did not work
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Hi everyone, please do not delete your app. If you do you will loose all of your boosters. Once you have comleted a soft refresh, it will take time to get friends back The friends are added randomly thru King.
Here are some other things that you can do
I know from experience that Pyramid Solitaire Saga is very sensitive if you don't have enough storage space on your device. You need at least 2 GB of free space. I checked myself and had 5 GB of free space. How much do you have?
Connection: Try to connect to a WiFi connection instead of using cellular data
Clear Cache: in Android: go to settings - tap on apps - tap on Pyramid Solitaire- tap on storage - tap on clear cache (not data❗️)
————— in iOS: go to settings - tap on Safari - tap on Clear history and website data 😊
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