Lives given to me by friends

KarenRomeo · March 12

I cannot retrieve the free lives given to me by friends. When I click on the lives my game shuts down

Ladybug4Two · March 12

I can’t either. I click on the envelope icon and the game freezes and crashes.

johamilton · March 13

Hi, sorry you are having this problem. There might have been an update.

Lets do a soft reset will probably take your troubles away.

Could you please try to follow the steps below?

Restart your game and device, log out from your game (Do Not delete the app) let your device sit for about 10 seconds.
Log back in with your email and password
Check if there are any updates for your game and device
Make sure you have at least 2GBs of free space and clear your cache

🤗

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