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want to pick up the gold bars, but I can't connect to the internet
I'm saying there's no Google in the Android device, the manufacturer removed it from the factory due to sanctions
Hey there @alecsandr25121993 . I hope you're doing well.
Thanks for clarifying! In that case, ignore the Google steps, and in the connection steps follow these only:
Now, this next step is really important: I need you to log out from your app store account. This is usually done accessing your Account menu in the store app.
That will not delete your account, it will only erase it from your device which you can then easily re-add later from this screen.
After you do that, would you be so kind as to:
I hope this helps this time. Thanks in advance and have a great day!
Huawei device doesn't have Google, the manufacturer removed it due to sanctions
The Huawei device has Google removed from the factory
I have an Android device, but I don't have a Google account on my Huawei device. I managed to retrieve the gold слитки once, but when I tried to retrieve them again, I couldn't. The internet was turned on, but I still couldn't retrieve them. I tried clearing the cache and restarting the device, but it didn't work.
Hey there @alecsandr25121993 . Thanks for sending the screenshots showing the error message.
I can see from your account you're using an Android device. Please try the steps below to try and fix the connection error message you're receiving:
Close all apps and restart your device:
If possible, log out from your account in the game.
Now, this next step is really important: I need you to log out from your Google Account:
This should work, but if the issue remains, please let me know. Thanks in advance and have a great day!
Vot
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Hey there! Hope you're doing well.
I'm sorry to hear you can't connect in order to redeem your Gold Bars. Could you please explain if this is related to the rewards of a specific event?
Is there an error message on-screen? In addition to that, which device/platform are you using to play? If possible, share a screenshot of the issue.
Thanks in advance and have a great day!
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Hi!!!I I switched phones, I'm using the same login, and my boosters aren't showing up.How do I migrate the boosters to the new phone? Thank you, Marco
Desde México porque en jelly y soda no dan Boosters acumulativos gratuitos, en esos juegos no hay una rueda de regalos, solo dan los de inicio y ya y si quieres mas tienes que pagar, no se vale. Gracias
Hello, I installed the game today and, despite the fact that it opens, when I press the green button that says play nothing happens. The game isn’t working. Can anyone help me with this problem? For reference my phone is an IPhone 11 Pro if it helps.
Hello, Recently, the game has been crashing several times after logging in. This morning, I noticed that all of my HELPFUL HINTS, BONUS JOKER, SCEPTER OF POWER, and EXTRA CARDS I collected are gone. Please check and restore the bonuses. Best regards and waiting for the error to be fixed
Why cant I acces my profile? I was so much further before I purchased a new phone
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
