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Latest update has taken me back some levels! (CM: Solved in the next update!)

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Answers

  • yass78
    yass78 Posts: 125
  • Welshcardy
    Welshcardy Posts: 6

    Level 2

    I have version 1.104.0 and no other update is showing but I've still got the same issue, I've logged out, removed cache, turned off the tablet and on again, logged back in but it'still not been resolved for me. I've even tried uninstalling and re-installing the game but it's made no difference.

  • Lola_Pop
    Lola_Pop Posts: 12,036

    I'm checking it with the tech team at the moment, thanks @Welshcardy and @yass78 for the information!

  • uncleb19
    uncleb19 Posts: 6

    Level 2

    I started the newly released episode 154. Got through a few levels and the game crashed again. When I restarted it, it had bumped me all the way back to the start of episode 150 (level 2286) again!

    Lola_Pop - You may recall there was a similar glitch a few months back. I suggest that your team consider a similar (but more permanent) fix for this problem.

  • yass78
    yass78 Posts: 125

    Hi @Lola_Pop !

    Is there any news? I canโ€™t play for weeks! ๐Ÿ˜”๐Ÿ˜”๐Ÿ˜”

  • Hello @yass78 and @uncleb19

    This is the first time Iโ€™ve seen this. I will tag @Crazy Cat Lad and @QueenB since @Lola_Pop is on vacation. ๐Ÿ‘

    I will also look into it and check my game to see if I have the issue too. Hopefully this will get fixed and soon.๐Ÿ‘Œ

    Sorry you canโ€™t play. I love Pyramid Solitaire and that would drive me crazy.๐Ÿค—

    Tag me if you need anything else. Iโ€™m here to help if I can. โœ”๏ธ

    Stay safe. ๐Ÿ’•๐Ÿ’ซ

    Teresa ๐Ÿฆ‹๐ŸŒบ๐Ÿฆ‹

  • QueenB
    QueenB Posts: 15,452

    Thanks for the tag @teresawallace44 โ˜บ๏ธ

    @Welshcardyย @yass78 and @uncleb19, we're truly sorry for not having any news to share with you guys just yet as the studio is still investigating this matter.

    Summer vacations has slowed things down a bit so the investigation is still ongoing. We will let you all know as soon as we know more from the team.

    In the meantime, please stay safe and hope you have another King game that can keep enjoying ๐Ÿ˜‰

  • yass78
    yass78 Posts: 125

    Hi...

    Iโ€™m still waiting. I watch with sadness as new levels appear and I canโ€™t play... Iโ€™m very very disappointed ๐Ÿ˜”

  • yass78
    yass78 Posts: 125

    @QueenB @teresawallace44 @Lola

    Please help me๐Ÿ˜ข Iโ€™m still waiting...

  • uncleb19
    uncleb19 Posts: 6

    Level 2

    Iโ€™m still waiting also. Any updates from the Pyramid Solitaire team?

Hey! Would you like to give us your opinion?