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How can I connect my game to my new Facebook page
fabianaolivera
Posts: 5 Level 2
in Support
I have a new Facebook page and I cannot connect to it it keeps on connecting tools a Facebook that is old which I deactivated and removed from my device I've been trying to do this for 3 days the information you give does not help me any way it is not fun playing by yourself
Answers
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Hello @fabianaolivera 🤗 A Warm Welcome to our Wonderful King Community!
I am sorry to hear about the issue with your game and the logging in issue with Facebook!
Actually, I have heard about this when a player was complaining about it a while ago!
I think the "cookies" / "memory" of your device still remembers your old Facebook details even when you are trying to connect to the new account!
So, what I would suggest you to do is ----> Disconnect from Internet -- delete all the cookies / cache, browsing history, etc., (depending on your device) -- Restart your device after shutting it down for 2 to 5 minutes -- Connect to the Internet -- Delete the cookies / cache (again) -- go to the App store / Google store and install the Facebook App. Now, you should be able to log in with your new Facebook details, as you have deleted all the cache both online & offline.
Please try that and let me know if that worked or not! You can simply type your reply in the blank box given below to my comment box.
Hope to talk to you soon. Have a fantastic Day and great rest of the week 💎 💎
